Inside Sales Representative
Job Description
Description:
The position of Account Manager, Government Services, is within the Toxicology Business Unit.
This role is focused on driving existing business retention and growth of mid-sized accounts while understanding market trends and government budget cycles.
Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region.
This is accomplished by making outbound calls and emails to discuss drug testing needs, business needs, capture reorder business and understand customer program growth.
Relationship development with mid-sized customers through quarterly business reviews of key accounts in the region, and proactive and insightful outreach.
Develop Territory Action Plan for the assigned region which include sales targets, focus areas, customer needs and anticipated trends to meet revenue goal.
Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets and funding
Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively.
Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com
Develop relationships with customer personnel, make new contacts in other government and customer organizations to identify key purchasing decision makers to facilitate future sales.
Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions
Coordinate customer requests for contracts and renewals with the Contracts Team
Qualification:
Bachelor's degree or equivalent combination of education and work experience.
Toxicology industry knowledge preferred
Highly motivated and enthusiastic with strong written, verbal and interpersonal communication skills
Must be a self-starter, confident and skilled in forms of prospecting in large account environments, government account experience preferred
Ability to work well independently and as a team player to achieve aggressive sales revenue objectives
A competitive, results-oriented attitude with a strong work ethic and high level of integrity
Work is performed in an office environment
Prolonged periods of sitting at a desk and working on a computer.
Frequent use of hands and fingers for typing, writing, and handling documents.
Ability to communicate clearly in person, over the phone, and via electronic means.
Occasional standing, walking, and reaching during meetings or presentations.
Ability to lift and carry materials such as laptops, marketing collateral, or product samples (typically up to 20 lbs).
Visual acuity to read documents, view computer screens, and interpret data.
Travel requirements may involve driving or flying to client locations (if applicable).
California Fair Chance Act:
Synectics Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Synectics Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.
Synectics is an equal opportunity employer.
