Sustaining Engineer - Surgical Robotics

Job Title - Sustaining Engineer – Surgical Robotics

Contract Duration - 10 months/w2

Position Overview

We are seeking a Sustaining Engineer – Surgical Robotics to support the design, serviceability, reliability, and lifecycle management of advanced robotic surgical systems. This role will partner with cross-functional engineering teams to improve product maintainability, develop service solutions, support verification activities, and ensure field readiness for complex medical devices.

Key Responsibilities

• Define and implement Design for Serviceability (DfS) requirements for surgical robotic systems, including modular designs, easy component access, quick-connect interfaces, and service-friendly architectures.
• Partner with Mechanical, Electrical, Software, and Systems Engineering teams to improve product reliability and serviceability.
• Perform serviceability FMEA, risk assessments, and reliability improvement activities.
• Develop and maintain service documentation including:
• Service BOMs
• Maintenance procedures
• Calibration protocols
• Troubleshooting guides
• Support product development activities through design, verification, validation, and launch phases.
• Define and validate built-in diagnostics, fault detection, and remote support capabilities.
• Develop service workflows for installation, maintenance, troubleshooting, and repair of robotic systems.
• Collaborate with Field Service and Training teams to improve technician support and customer experience.
• Ensure service processes comply with medical device quality and regulatory requirements.

Required Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Biomedical Engineering, Robotics Engineering, or related field.
• 1–3+ years of experience in sustaining engineering, service engineering, field service engineering, or product development.
• Experience supporting complex electromechanical systems (medical devices, robotics, automation, or similar products).
• Knowledge of medical device regulations and standards:
• FDA 21 CFR Part 820
• ISO 13485
• IEC standards
• Experience with:
• Failure Mode and Effects Analysis (FMEA)
• Technical documentation
• Troubleshooting and root cause analysis
• Verification and validation (V&V)
• Strong communication skills with the ability to work with cross-functional engineering teams.

Preferred Qualifications

• Experience with surgical robotics or medical robotic systems.
• Hands-on experience with Design for Serviceability (DfS) principles.
• Experience with Design History Files (DHF) and medical device design controls.
• Knowledge of robotic systems, sensors, diagnostics, telemetry, and electromechanical assemblies.
• Experience creating service manuals, repair procedures, or technician training materials.
• Lean Six Sigma or continuous improvement experience.
• Experience working with inspection tools, test equipment, and validation processes.