Desktop Support Technician

Title: Staging & Configuration Technician

Location: Peachtree Corners, GA 30071

Hours: Monday-Friday 9am-5pm (Onsite)

Must-Haves:

• Updating status of devices in various software systems § develop and maintain documentation for staging processes. Perform RMA & OBF processes for customer, supplier, manufacturers.
• Install components into PC’s, Switches, Routers, Servers, Mobile and other devices.
• Load images, configurations and firmware onto PC’s, Switches, Routers, Servers, Mobile and other devices.
• Provide back-up support to other roles within the team, through cross-functional training and ongoing updates in that area.
• Related technical experience
• High School Diploma or equivalent, technical training, military experience, or college desired.
• Excellent computer and communication skills.
• Microsoft, or Other Office Suite Software.

Nice to Have Skills & Experience

• A+ Certification

Job Description:

Staging & Configuration Analyst performs a wide variety of tasks related to the Technology Solution Center including staging & configuration, depot repair and warehouse functions. Responsible for the proper and accurate configuration of IT Hardware and meeting production goals