Medical Receptionist

Medical Receptionist

Location: Berkley, MI

Duration: Permanent / Direct-Hire

Rate: $17-19/hr

Desired Skills & Experience:

• 1+ years of front desk, medical reception, or patient access experience

• Experience answering high-volume phone calls

• Knowledge of insurance

• Scheduling and appointment management experience

• Strong customer service skills

• Experience working with EHR systems

• Strong computer skills and attention to detail

Plusses:

• Cardiology or specialty clinic experience

• Experience with Phreesia

• Insurance verification experience

• Experience collecting copays or patient payments

Job Description:

Insight Global is seeking a Front Desk Coordinator to join a busy outpatient cardiology practice. This person will serve as the first point of contact for patients, managing check-in/check-out processes, scheduling appointments, handling incoming calls, verifying insurance information, and supporting overall front office operations. The ideal candidate thrives in a fast-paced environment and has strong customer service and organizational skills.

Key Responsibilities:

• Greet and check in patients upon arrival

• Manage patient check-out processes

• Schedule, reschedule, and confirm appointments

• Answer and manage high-volume incoming phone calls

• Verify patient demographics and insurance information

• Maintain accurate patient records within the EHR system

• Assist with patient registration and intake paperwork

• Respond to patient inquiries and provide front office support

• Collect copays and process patient payments

• Support overall clinic operations to ensure a positive patient experience

Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.