Posted 22 July, 2026

26-27 Director of School Operations

KIPP New Orleans Schools

New Orleans, LA, US Full Time

Job Description

Company Description

Together | A Future Without Limits

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city’s students, so we need passionate teammates to join us to make their impact at KIPP. Where will YOU take us? Click here to learn more about teaching and working at KIPP!

Job Description

The Director of School Operations leads all non-instructional systems on a KIPP New Orleans campus so that School Leaders and teachers can focus on student learning and culture. In partnership with the Regional Director of School Operations, School Leader(s), and regional teams, the Director designs, runs, and continuously improves operations across the full campus — including budgeting and procurement, facilities and safety, transportation and food service, attendance and enrollment, HR and compliance records, family and staff communications, athletics logistics, and master calendar and space allocation. Success is evidenced by protected instructional time and smooth daily operations, on-time and on-budget project delivery, full compliance on required processes and audits, equitable access to campus resources across all programs and student groups, and measurable progress toward attendance and enrollment targets backed by strong family and staff satisfaction.

School Ops Leadership

\n
In partnership with the Managing Director of Schools, School Leaders, and the regional team, develops and drives the school-wide operations vision, ensuring it fully supports and operationalizes the school's academic and cultural vision. Success is measured by alignment between operations systems and instructional and cultural priorities.
\n
Plays a leadership role in the school's strategic and annual planning and budgeting process, ensuring that operations priorities are represented, resource allocation supports school-wide goals, and plans are implemented on schedule.
\n
Leads cross-functional planning and project management, ensuring operational initiatives are clearly scoped, deadlines are met, and goals are achieved across departments.
\n
Sets and monitors school operations goals, creating a regular cadence of progress checks and accountability structures to ensure milestones are reached.
\n
Hires, onboards, coaches, and performance-manages front office and operations team members (and key vendors) so that service levels and SLAs are met or exceeded.
\n
Sets clear goals and development plans; gives timely feedback and conducts evaluations per policy so that staff performance improves and retention strengthens.
\n
Oversees daily workflow and coverage plans so that essential services remain uninterrupted, even during staff absences or peak demand.
\n
Handles corrective action and terminations in line with policy to maintain a high-performing, values-aligned team.
\n
Ensures strong team communication and health, maintaining consistent structures for collaboration, feedback, and problem-solving within the operations team.
\n
Serves as the primary point of contact with the regional team, ensuring timely response to requests, proactive communication of school needs, and consistent collaboration to build scalable, region-wide systems, policies, and procedures.
\n
Serves as the point person (or assigns a point person) for hosting visitors, ensuring that school tours reflect the school's culture and excellence while supporting external relationship-building.

Site Operations Management

\n
Builds trust-based partnerships with School Leader(s) and facilitates alignment when priorities diverge so that the campus runs as one coherent, student-centered operation.
\n
Maintains a School Operations Playbook (decision rights/RACI, cost allocations, bell schedules, space use, SLAs, escalation paths) and proposes data-informed updates so that resources are allocated equitably and conflicts resolve quickly.
\n
Runs a weekly ops prioritization with School Leader(s) and manages intake and calendars so that leader time is protected and competing demands are sequenced intelligently.
\n
Owns the master campus calendar and space allocation, adjudicating conflicts in real time so that programs, testing, and events proceed without disruption.
\n
Standardizes campus-wide communications (routine and crisis) with translation and accessibility so that families and staff receive consistent, timely information.
\n
Continuously audits campus systems for equity across all programs, student groups, and school communities served by the campus; removes barriers so that all students and staff have fair access to spaces, services, and supports.
\n
Manages competing operational priorities, setting clear financial targets and implementing systems for resolving discrepancies to ensure equitable and strategic resource allocation.

Systems, Scheduling, and Facilities

\n
Owns the vision for school-wide scheduling and calendar management, including space reservation systems, to ensure efficient use of facilities and alignment with instructional priorities.
\n
Proactively navigates school-wide scheduling challenges, minimizing conflicts and maximizing instructional and extracurricular opportunities.
\n
Sets the vision for safety and security at school events and manages implementation to ensure a safe, welcoming, and orderly environment for students, families, and staff.
\n
Leads the execution of end-of-year trips, ensuring safe, well-organized, and meaningful experiences for students.
\n
Accountable for the completion of facilities agreements, vendor contracts, and liability insurance for external partners.

Budget Management

\n
Works closely with the Regional Director of Schools and School Leaders to develop the school's annual budget, ensuring alignment with strategic priorities and financial sustainability.
\n
Actively manages the school's budget throughout the year, monitoring expenditures, identifying variances, and making adjustments as needed to ensure financial health.
\n
Submits monthly budget forecasts to track spending against projections and inform decision-making.
\n
Serves as the first school-based point of contact for Finance, partnering with the regional Finance team to ensure compliance with organizational policies, legal requirements, and reporting standards.
\n
Responds to regional requests and submits all financial documentation (purchase orders, invoices, reimbursements, forecasts, etc.) in a timely manner, meeting Finance Team deadlines to ensure accurate reporting, on-time payments, and full compliance with regional and state requirements.
\n
Assists in the preparation of financial reports and audit documentation, ensuring accuracy, timeliness, and full compliance with regulations.
\n
Manages the school's Student Activity Fund (SAF) to ensure student-related funds are properly tracked, allocated, and reported.
\n
Manages the school purchasing process by establishing and maintaining clear systems, approving school purchases within delegated thresholds, and ensuring cost-effective use of funds.
\n
Oversees procurement processes to ensure the school has all necessary supplies and resources, balancing efficiency with fiscal responsibility.
\n
Processes purchase orders, invoices, reimbursements, and purchase card charges accurately and on time, ensuring vendors and staff are supported promptly.
\n
Verifies and submits invoices and financial documentation to maintain accurate, audit-ready records.

Payroll and Asset Management

\n
Reviews bi-weekly payroll for accuracy, ensuring staff are paid correctly and on time.
\n
Maintains accurate inventory records of the school's assets, reconciling purchases and disposals to safeguard school property and comply with financial reporting standards.
\n
Oversees procurement of office supplies, equipment, and materials within budget constraints to ensure smooth daily operations.

Facilities Management

\n
Oversees all major facilities functions — including maintenance, vendor and staff management, aesthetics, shared space agreements, and campus safety — ensuring the campus environment consistently supports student learning and reflects the school's mission.
\n
Oversees custodial performance to maintain a consistently clean, safe, and welcoming environment for students, families, staff, and visitors, measured through regular inspections and stakeholder feedback.
\n
Document custodial concerns and elevate patterns of concern to the regional facilities team for corrective action.
\n
Supervises the upkeep and alterations of office areas and equipment, including layout, arrangement, and housekeeping, to ensure workspaces are efficient, safe, and aligned with organizational standards.
\n
Partners with the regional facilities team to plan and execute capital improvements and long-term projects, ensuring school needs are represented and timelines are met.
\n
Accountable for the communication of facility use by external partners to the regional facilities team with sufficient advance notice.
\n
Accountable for the communication of any facility use outside of regular operating hours with sufficient advance notice to ensure building systems can be programmed and scheduled accordingly.

Transportation

\n
Oversees all aspects of school transportation systems, including managing vendor relationships and transportation emergencies.
\n
Partners with transportation vendors to ensure bus routes effectively and equitably serve the school's student population, measured by on-time performance, ridership coverage, and family satisfaction.
\n
Owns ultimate responsibility for ensuring that every student is transported safely to and from school each day, proactively addressing risks and maintaining compliance with all safety regulations.
\n
Implements and continuously improves arrival and dismissal procedures to ensure students enter and leave campus in a safe, orderly, and timely manner while minimizing disruptions to instruction and family routines.
\n
Develops creative solutions for transportation gaps, proactively identifying and implementing alternatives when vendor or route challenges arise, to minimize disruptions for students and families.
\n
Elevates transportation concerns to the regional team.

Food Service

\n
Oversees all aspects of school food service, including meal quality, vendor and staff management, compliance, meal tracking, and meal delivery, ensuring that every student receives safe, nutritious meals daily.

Attendance Leadership

\n
As the ultimate owner of the school's attendance goals, lead the school's overall ADA and chronic absenteeism operational systems and initiatives in alignment with regional guidelines and the School Leader's vision.
\n
Manage the Operations Team to ensure 100% daily attendance accuracy.
\n
Manage the Operations Team to complete 100% of high-quality, absent student calls by the stated deadline with detailed notes for every student.
\n
Leverage impact and influence with other Leadership Team members, at the direction of the School Leader, to ensure that all parts of the school attendance plan are moving forward and make adjustments as needed.
\n
Work in close collaboration with the School Leader to meet school's attendance goals.
\n
Plan, prepare, and facilitate weekly chronic absenteeism intervention meetings and maintain intervention workbooks at the direction of the School Leader.

Student Recruitment and Enrollment

\n
Develops and manages the school’s internal student recruitment strategy to meet enrollment targets.
\n
Leverages the entire school team to achieve recruitment outcomes by coordinating outreach efforts and aligning staff roles with enrollment priorities.
\n
Accountable for ensuring school tours are well-coordinated and planned for with regional team and School Leader/Leadership Team.
\n
Accountable for ensuring school representatives effectively engage in high leverage recruitment events including tabling at PreK Centers.
\n
Analyzes enrollment data to identify trends, challenges, and opportunities, using insights to adjust recruitment strategies and ensure enrollment goals are met.
\n
Prepares and presents regular reports on recruitment and enrollment outcomes to school leadership, highlighting progress toward goals and key action steps.
\n
Participates in school leadership meetings to provide updates and insights on recruitment, enrollment, and attendance.

Risk Management, Security, and Safety

\n
Ensures the school is fully prepared for emergencies by conducting all required drills, maintaining updated emergency plans, and training staff to respond effectively and confidently in crisis situations.
\n
Coordinates with school nurses and emergen

Apply to this Job

26-27 Director of School Operations

Job Description

Share this Job