Case Manager 1 (Full Time)

Description

The Case Manager provides direct and indirect patient care and case management services to active-duty patients receiving inpatient behavioral health treatment. The role focuses on coordinating individualized discharge plans, facilitating multidisciplinary collaboration, and ensuring seamless transitions to appropriate levels of care.

*Pay Range: $23/hr. to $25/hr.

*Work Schedule: Monday to Friday

Essential Functions:

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• Collaborate with the multidisciplinary clinical team to address patient care concerns and barriers to discharge, actively participating in treatment planning and case discussions.
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• Develop and implement individualized discharge plans by leveraging treatment team insights, patient charts, and aftercare needs assessments.
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• Coordinate and schedule follow-up appointments, referrals to appropriate levels of care (e.g., Partial Hospitalization Program [PHP], Intensive Outpatient Program [IOP]), and family or outpatient treatment team meetings.
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• Identify and connect patients with community resources, such as crisis homes or mental health practitioners, to support post-discharge needs.
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• Communicate discharge plans effectively to patients, families, and external agencies to ensure a safe and supported transition.
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• Document all patient interactions, treatment plans, and discharge planning activities accurately and promptly in the medical record.
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• Assist with utilization review processes, addressing challenges and proposing solutions to ensure compliance and continuity of care.
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• Schedule family sessions, or outpatient treatment team meetings as needed.
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• Maintain professional and effective communication with internal team members and external stakeholders, including clinics and community resources.
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• Perform administrative tasks, including faxing, filing, preparing reports, and maintaining legal logs (e.g., for holds such as 5150, 5250, 5270) LPS Reports and Homeless log.
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• Monitor and address patient needs during treatment to support their care plan and recovery goals.
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• Attend clinical treatment team meetings as required to provide updates and contribute to patient care planning.
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Requirements

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• Bachelor’s degree in Psychology, Social Work, or a related clinical field.
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• Strong oral and written communication skills.
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• Ability to work independently and collaboratively within an interdisciplinary treatment team.
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• Familiarity with community resources relevant to behavioral health patients.
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• Knowledge of chronic mental illness and associated care challenges.
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• Understanding of legal holds (e.g., 5150, 5250, 5270).
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Preferred Education and Experience:

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• At least one year of work experience in a behavioral health setting (pre- or post-graduation).
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• Demonstrated interest in behavioral health and patient care coordination.
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• Experience with discharge planning and case management.
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• Proficiency in administrative tasks, such as report preparation and documentation.
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Benefits

Full Time

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• 401K Retirement Plan
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• Health Insurance
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• Vision Insurance
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• Dental Insurance
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• Pet Insurance
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• Healthcare Spending Account & Dependent Care Spending Account
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• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
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• PTO Plan
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• Holiday Premium Pay
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• PTO Cash Out option
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• Sick Pay
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• Short and Long-Term Disability (with additional buy-in opportunities)
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• Tuition Reimbursement
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• Employee Assistance Program
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• ID Theft Protection
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• Employee Appreciation Events
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• Employee Discount Opportunities
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