Call Center Representative
Job Description
Join our team as a Call Center Representative in Fremont, MI, and start your career in a dynamic, customer-focused environment! In this role, you will be the first point of contact for our customers, providing exceptional support through phone, email, chat, or text.
Key Responsibilities:
Respond to customer inquiries with professionalism and accuracy, primarily via phone.
Provide basic information about products and services to assist customers effectively.
Support customers with simple orders and transactions, ensuring a smooth experience.
Follow established procedures to document and report issues promptly.
Enter and update customer information accurately within company systems.
Use internal tools to look up details, answer questions, and resolve customer concerns.
Maintain compliance with company policies on data handling and customer confidentiality.
What We Offer:
Weekly pay starting at $14.93/hr.
Comprehensive benefits package including medical, dental, vision, and 401(k) options.
Generous referral bonuses as a token of appreciation for your network.
Opportunities for career growth within a supportive team environment.
Qualifications:
High school diploma or GED required.
Strong verbal and written communication skills.
Basic computer proficiency and data entry experience.
Ability to follow instructions, adhere to standard procedures, and handle multiple tasks.
Problem-solving mindset and eagerness to learn customer service skills.
Availability to work scheduled shifts, including evenings and weekends as needed.
Shift Details:
2nd shift schedule with start times between 10:00 AM and 2:00 PM.
Monday through Friday coverage, with weekend shifts as required.
Why Wait? Apply now to become part of a dedicated team committed to delivering outstanding customer service and advancing your career! This is your opportunity to gain valuable experience in the call center industry—don't miss out!
Pay Details: $14.93 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
