Critical Operations Technician I (Cedar Rapids, IA)

Critical Operations Technician I

About LHH

LHH is partnering with a leading provider of data center solutions supporting the digital infrastructure that powers today's connected world. As cloud computing, artificial intelligence, and digital technologies continue to grow, so does the demand for secure, reliable, mission-critical facilities.

Our client values teamwork, accountability, technical excellence, and a commitment to operational excellence. Employees play a vital role in supporting the infrastructure that powers businesses, communities, and innovation around the world.

Position Overview

LHH is seeking a Critical Operations Technician I for a growing Facilities Operations team. This role is ideal for individuals with hands-on technical experience who enjoy working with complex systems and equipment in a highly structured, safety-focused environment.

As a Critical Operations Technician, you will help maintain the critical electrical, mechanical, HVAC, and IT infrastructure that keeps data center operations running efficiently and reliably. This position offers the opportunity to develop technical skills, work with advanced technologies, and build a long-term career within a rapidly growing industry.

Location: On-site
Schedule: Supports a 24/7/365 operational environment; shift work required.

Key Responsibilities

• Perform preventive maintenance on mechanical, electrical, HVAC, and IT equipment.
• Monitor equipment performance, record operational data, and make adjustments as needed.
• Assist with the installation, troubleshooting, repair, and maintenance of critical facility systems.
• Install and support server cabinets, equipment racks, cabling, fiber infrastructure, and related hardware.
• Process maintenance work orders and ensure accurate documentation of completed work.
• Respond to facility alarms, customer requests, and operational incidents in a timely and professional manner.
• Utilize ticketing and maintenance management systems to track and document work activities.
• Follow established change management procedures for preventative and corrective maintenance activities.
• Maintain compliance with safety standards, policies, and procedures.
• Collaborate with team members to support building operations and customer requirements.

Qualifications

Required

• Two or more years of technical training, trade school education, apprenticeship experience, or equivalent hands-on experience.
• Experience with facilities maintenance, electrical systems, mechanical systems, HVAC equipment, IT hardware, cabling, or related technical disciplines.
• Strong troubleshooting and problem-solving skills.
• Ability to read and follow technical procedures, documentation, and safety protocols.
• Proficiency with Microsoft Office applications.

Preferred

• Experience working in a data center, manufacturing facility, industrial environment, commercial building operations, utilities, telecommunications, or another critical operations setting.
• Familiarity with preventive maintenance programs and facility operations.
• Experience utilizing computerized maintenance management systems (CMMS) or ticketing platforms.

Why Join Us?

• Be part of one of the fastest-growing industries in the world.
• Work with advanced technology and mission-critical infrastructure.
• Gain exposure to electrical, mechanical, HVAC, and IT systems within a single role.
• Join a collaborative team focused on safety, reliability, and continuous improvement.
• Enjoy opportunities for professional growth, technical development, and career advancement.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• 401(k) Retirement Plan with Company Match
• Tuition Assistance
• Paid Volunteer Time
• Employee Assistance Program
• Parental Leave
• Scholarship Opportunities for Dependents
• Paid Time Off and Additional Employee Support Programs

Equal Opportunity Employer

LHH and our client are committed to creating diverse and inclusive workplaces where all employees have the opportunity to succeed. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local laws.

Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process.

Pay Details: $38.00 to $42.00 per hour

Search managed by: Max McFadden

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.