Insurance AR Specialist II
Job Description
Job Summary
Our client is looking for an Insurance AR Specialist who will be responsible for managing accounts, resolving past-due balances, and maintaining exceptional customer service standards. This role requires handling inquiries, preparing reports, and ensuring the accuracy of patient and guarantor information.
Key Responsibilities
- Identify problem accounts and resolve past-due issues with payors.
- Research inquiries on past-due balances and insurance guidelines.
- Resolve delinquent accounts and direct to collections if necessary.
- Prepare and analyze reports to address accounts receivable issues.
- Handle data entry, verification, and mathematical computations.
- Compose routine correspondence and handle documentation.
- Communicate with insurance carriers for required documentation.
- Process account receivable reports and manage mail.
- Provide outstanding customer service and team support.
- Train new and existing staff as needed.
Qualifications
- At least five (5) years of experience in a similar role.
- Experience with Insurance and Patient Accounts Receivable.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Understanding of dental and medical insurance.
- Dental experience is a plus.
Skills
- Proficiency in Microsoft Office applications.
- Strong communication and customer service skills.
Location
Dallas, Texas
Schedule/Shift
M-F 8am-5pm Onsite
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
