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Posted 22 July, 2026

General Manager

The Coffee Bean and Tea Leaf
Phoenix, AZ, US Full Time

Job Description

Position:
\n General Manager

\n

Our Blend:

\n

Born and brewed in Southern California since 1963, The
\n Coffee Bean & Tea Leaf®
has become one of the world’s largest
\n specialty coffee and tea retailers. Today
\n we have global presence with Cafés around the world and offices in California,
\n Singapore and Malaysia.

\n

As we grow our brand, we are committed to maintaining our
\n values, heritage and passion for our products.
\n We have always had a creative and caring spirit. This energy embodied by
\n our Team Members made us famous and beloved by our guests, first in Southern
\n California and now around the world. We are a brand centered around passion. A
\n passion for our premium products, our people and our customers. Passion is contagious,
\n and we’ve got a serious case of it.
If you are just as
\n passionate as we are, come join our Brew Crew!!

\n

The position we are
\n brewing:

\n

Do you love premium Coffee &
\n Tea? Do you want to work for a socially responsible, guest service driven
\n company? The Coffee Bean & Tea Leaf® General Manager curates memorable
\n experiences for our guests and the CBTL team daily. We are seeking
\n friendly, dedicated, and creative Barista’s to provide our guests with the
\n world’s finest quality coffee and tea experience. As a member of our team, you
\n will have the opportunity to engage with the clients while developing your
\n skills in a variety of areas across the business. Many of our General Managers
\n started off as Baristas!

\n

If you are looking for an opportunity
\n where you can be yourself and have fun doing it, while creating a base of loyal
\n CBTL fans out of the local community, we want to talk to you about joining our
\n growing and diverse team.

\n

What
\n you will Measure and Blend:

\n
    \n
  • Lead
    \n by example. General Manager is a leader/advocate for your team by driving
    \n profitability, service, performance, and operational excellence through
    \n coaching and training.
  • \n
  • Be
    \n a coffee & tea expert. You bring the passion, we provide the training, and
    \n you share it with the team and guests providing a Total Quality
    \n Experience.
  • \n
  • Generate
    \n new guests. Many guests shop online these days; however, the store is where we
    \n meet many of our guests for the first time.
  • \n
  • Care
    \n about safety. Safe store environment, healthy employees and guests are our
    \n number one priority.
  • \n
  • Contribute.
    \n General Manager to manage a profitable store by tracking sales and overseeing
    \n the day to day operations and risk management. Help the store with tasks, ideas
    \n and support store growth operationally.
  • \n
  • Be
    \n Creative. Visual merchandising and product placement to create memorable
    \n experiences for the guests.
  • \n
  • Be
    \n an advocate. As the face of CBTL you will build the store presence by
    \n connecting with your local community to attract & retain fresh talent.
  • \n
  • Be
    \n a Mentor. General Manager will mentor an Assistant General Manager as well as
    \n other store staff by knowledge sharing and embodying CBTL guiding principles.
  • \n
\n

Your Ingredients:

\n
    \n
  • At
    \n The Coffee Bean & Tea Leaf, we hire for our core values Friendliness /
    \n Respect / Ownership / Teamwork / Honesty — FROTH and identify team members who
    \n share these values.
  • \n
\n

Perks:

\n
    \n
  • Benefits: Medical, Dental, Vision, 401K, Pet,
    \n Accident, Life, Long-Term & Short-Term Disability
  • \n
  • Discounts on our Coffee and Tea
  • \n
  • Pay Rate: $24.00-$28.50 Hourly
  • \n
  • Observed Holidays
  • \n
  • Vacation Pay
  • \n
  • Sick Pay
  • \n
\n

\n

\n

\n

\n

This role may be
\n subject to the following working conditions:

\n
    \n
  • Climbing
  • \n
  • Balancing
  • \n
  • Stooping
  • \n
  • Kneeling
  • \n
  • Crouching
  • \n
  • Reaching
  • \n
  • Standing
  • \n
  • Walking
  • \n
  • Pushing
  • \n
  • Pulling
  • \n
  • Lifting
  • \n
  • Grasping
  • \n
  • Feeling
    \n (Tangible)
  • \n
  • Talking
  • \n
  • Hearing
  • \n
  • Repetitive
    \n Motion
  • \n
  • Sitting
  • \n
  • Medium
    \n work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of
    \n force frequently, and/or up to 10 pounds of force constantly to move objects.
  • \n
  • The
    \n worker is subject to both environmental conditions. Activities occur inside and
    \n outside.
  • \n
  • The
    \n worker is subject to extreme cold. Temperatures typically below 32 degrees for
    \n periods of more than one hour. Consideration should be given to the effect of
    \n other environmental conditions, such as wind and humidity.
  • \n
  • The
    \n worker is subject to extreme heat. Temperatures above 100 degrees for periods
    \n of more than one hour. Consideration should be given to the effect of other
    \n environmental conditions, such as wind and humidity.
  • \n
  • The
    \n worker is subject to noise. There is sufficient noise to cause the worker to
    \n shout in order to be heard above ambient noise level.
  • \n
  • The
    \n worker is subject to hazards. Includes a variety of physical conditions, such
    \n as proximity to moving mechanical parts and moving vehicles.
  • \n
  • The
    \n worker is required to function in narrow aisles or passageways.
  • \n
\n

International Coffee & Tea, LLC
\n dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment
\n Opportunity and to attracting, retaining, developing and promoting the most
\n qualified employees without regard to their race, sex, gender, color, religion,
\n sexual orientation, national origin, age, physical or mental disability,
\n citizenship status, veteran status, genetics, or any other status protected by
\n state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any
\n form of employee harassment or discrimination on the basis of any such
\n protected status.

\n

The Coffee Bean & Tea Leaf®
\n provides equal employment opportunities (EEO) to all employees and applicants
\n for employment without regard to race, sex, color, religion, gender, sexual
\n orientation, national origin, age, disability, marital status, amnesty, or
\n status as a covered veteran in accordance with applicable federal, state and
\n local laws. This policy was intended to comply, and The Coffee Bean & Tea
\n Leaf® so complies, with applicable state and local laws governing
\n non-discrimination in employment in every location in which the Company has
\n facilities. This policy applies to all terms and conditions of
employment,
\n including, but not limited to, hiring, placement, promotion, termination,
\n layoff, recall, transfers, leaves of absence, compensation and training. We are
\n dedicated to providing a work environment free from discrimination and
\n harassment, and where employees are treated with respect and dignity.