Patient Service Representative

Large managed care company is looking for Patient Service Representatives to help with call wait times and take inbound calls providing provider appointments and general inquiries.

WORK LOCATION:6161 N State Highway 161, Irving, TX 75038

PAY: $19.00

CONTRACT DATES: ASAP - 8/31/26

HOURS: M-F, 8-5

RESPONSIBILITIES

• Answer inbound calls from patients and providers regarding appointments and general inquiries
• Refer calls to providers according to protocols
• Track appointments and document information completely, timely, and accurately
• Make outbound calls to remind patients of appointments or to coordinate resolution of care opportunities with patients, providers, and pharmacies.
• Maintain confidentiality and adhere to HIPAA requirements.

QUALIFICATIONS

• Highschool/GED or equivalent
• Excellent oral and written communication skills
• Previous customer service in a healthcare setting is preferred
• Must be able to multi-task

#ZR

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical
professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.