Insight Global is seeking a skilled and detail-oriented Printer Technician to join one of our top healthcare provider's IT team in The Medical Center of Houston. The ideal candidate will be responsible for maintaining, troubleshooting, repairing, and installing a variety of printing equipment across the facility. This person will be working through the ServiceNow ticketing system to provide phone, email, and in person printer hardware support as needed to ensure all departments have reliable access to printing services.
Required Skills & Experience
3+ years of experience providing printer support
Experience installing, maintaining and troubleshooting printers
Hands on field technical support
Experience working with a ticketing system to resolve a technical issues
Customer centric, can-do attitude
Excellent customer service skills, professionalism, and high character
