Sales Manager

Sales Manager/Studio Manager Role Overview

The Sales Manager/Studio Manager will lead and oversee studio operations with a primary focus on driving membership and retail sales. This dynamic role blends 80-90% sales activities with 10-20% management responsibilities, including staff supervision and operational excellence.

Key Responsibilities

Sales and Revenue Growth

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• Drive membership sales through direct outreach, networking, and grassroots marketing.
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• Strategically manage marketing campaigns to generate leads and boost revenue by 8-10% month over month.
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• Develop and execute outside sales strategies and build partnerships with local businesses.
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• Manage studio attrition, keeping it under 6%, by fostering strong member relationships and retention efforts.
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• Keep track of and execute member cancellations and frozen accounts
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• Actively prospect and follow up on leads via phone calls, emails, and text messages.
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Studio Operations

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• Oversee studio cleanliness, organization, and adherence to policies and procedures.
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• Manage inventory for retail products, ensuring accuracy and timely replenishment.
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• Collect outstanding dues and maintain accurate records through the studio's CRM system (e.g., ClubReady).
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• Coordinate with vendors and ensure all necessary forms and supplies are available.
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• Use resources such as My Stretch Works to find answers to operational and sales-related questions.
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Team Leadership and Development

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• Recruit, train, and supervise Sales Representatives and Flexologists.
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• Coach staff on sales techniques to meet individual and team targets.
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• Independently address high-level customer service issues with professionalism and tact.
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• Collaborate with the District Manager to align on goals and strategies.
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• Attend all meetings with the District Manager and corporate support teams.
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Community Engagement and Marketing

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• Schedule and actively participate in community and networking events to promote the studio.
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• Create and manage social media marketing campaigns, posting at least three times weekly and sharing stories five times a week.
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Qualifications

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• Minimum 2 years of experience in fitness or membership sales.
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• Proficiency in CRM systems such as ClubReady.
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• Strong written and verbal communication skills.
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• Ability to manage multiple revenue streams, prioritize tasks, and meet deadlines in a fast-paced environment.
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• Demonstrated leadership skills with the ability to inspire and manage a team.
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• Passion for fitness and commitment to studio success.
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• Availability to work a flexible schedule, including weekdays, nights, and weekends.
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Additional Requirements

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• Impeccable attendance with no more than two callouts per quarter.
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• Punctuality in all aspects of the role, including daily operations and scheduled events.
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• Attendance at all required meetings with the District Manager and corporate support teams.
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• Self-motivated and reliable, with a proactive approach to achieving personal and team goals.
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Attributes for Success

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• Highly organized, detail-oriented, and adaptable to change.
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• Reliable with impeccable attendance and professionalism.
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• Proficient in data management, reporting, and analysis.
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• Strong interpersonal skills for in-person, telephone, and email communication.
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Be part of a growing brand that values innovation, community, and personal developmentapply today and help us stretch toward greatness.