Quality Change Management Lead
Job Description
Seeking an experienced Quality Change Management Lead to support enterprise-wide quality transformation initiatives. In this role, you'll partner with cross-functional teams to drive adoption, strengthen stakeholder engagement, and ensure successful implementation of large-scale change programs.
What You'll Do
'14; Lead execution of organizational change management (OCM) activities across quality transformation initiatives
'14; Develop and implement stakeholder engagement and communication plans
'14; Conduct change readiness assessments and monitor adoption metrics
'14; Support site-level deployment activities and coordinate with cross-functional teams
'14; Create communication materials, training support content, and stakeholder resources
'14; Facilitate workshops, meetings, and feedback sessions
'14; Activate and support change champion networks across multiple sites
'14; Apply structured change management methodologies to drive successful adoption
Qualifications
Required:
•Bachelor's degree in Business, Communications, Organizational Development, or related field
•5+ years of experience in change management, organizational communications, consulting, or transformation programs
•Experience supporting large-scale organizational change initiatives
•Strong stakeholder engagement, communication, and readiness planning experience
•Excellent facilitation, communication, and organizational skills
•Experience leading workshops and cross-functional meetings
Preferred:
•Pharmaceutical, biotech, medical device, or other regulated industry experience
•Experience with digital or process transformation initiatives
•Knowledge of ADKAR, Kotter, Lewin, or similar change management methodologies
•Experience working in global, matrixed organizations
•Experience supporting enterprise training and communication rollouts
•Experience implementing Veeva Quality Management Systems (QMS), Complaints, or Quality processes
•Experience transitioning from paper-based to electronic quality systems
Preferred Technical Skills
Experience with one or more of the following:
•Prosci, Matae, Tigerhall
•Microsoft Project, Monday.com, Smartsheet, Jira, Airtable
•Microsoft Outlook, PoliteMail, Staffbase
•SharePoint, Canva
•Articulate, Adobe Captivate, Vyond
What We're Looking For
•Strong attention to detail with an execution-focused mindset
•Ability to manage multiple priorities in a fast-paced environment
•Collaborative approach working across leadership and cross-functional teams
•Ability to translate strategy into practical, actionable solutions
•Excellent problem-solving and relationship-building skills
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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