Patient Account Representative

Patient Account Representative

Location: Oak Brook, IL

Schedule: Monday-Friday, 8:30 AM-5:00 PM (Onsite)
Pay: $25-$28/hour

A growing multi-specialty physician organization is seeking an experienced Medical Accounts Receivable Specialist to join its Revenue Cycle team. This is an excellent opportunity for someone who enjoys researching claims, resolving denials, and working in a fast-paced, high-volume environment.

Responsibilities

• Manage outstanding insurance accounts receivable to ensure timely reimbursement.
• Research and follow up on unpaid, denied, and underpaid claims.
• Contact insurance carriers to obtain claim status and resolve payment discrepancies.
• Review aging reports and prioritize outstanding accounts for follow-up.
• Submit corrected claims and supporting documentation as needed.
• Monitor claims through payer portals and identify claim edits, rejections, and denials.
• Prepare and submit insurance appeals within payer filing deadlines.
• Document all account activity accurately within the billing system.
• Maintain HIPAA compliance while handling protected health information.
• Collaborate with internal teams to improve collections and maximize reimbursement.

Qualifications

• 3+ years of medical billing or insurance follow-up experience.
• Experience working in a large physician practice (50+ providers) preferred.
• Ability to manage a high-volume workload of 200+ claims per week.
• Strong understanding of insurance billing, claims follow-up, denials, and third-party reimbursement.
• Experience with payer portals and insurance carrier communication.
• AdvancedMD experience is strongly preferred.
• Texas insurance experience is a plus.
• Strong attention to detail, organizational skills, and problem-solving abilities.

Why Join This Team?

• Stable and growing healthcare organization with more than 500 employees and 140+ physicians.
• Opportunity for long-term growth and career advancement.
• Competitive benefits package upon hire, including:
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Profit Sharing
  • Company-Paid Life Insurance
  • Company-Paid Disability Insurance
• Opportunity to transition to a four 10-hour day schedule after demonstrating success in the role.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?