General Manager

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General Manager

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Position Summary

We are seeking an experienced General Manager to lead the operations of our Holiday Inn property. The ideal candidate will have a proven track record in hotel leadership, exceptional guest service skills, and strong financial and operational management experience. Previous experience managing or working within an IHG-branded hotel is required.

Key Responsibilities

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• Oversee all aspects of hotel operations, including front office, housekeeping, food & beverage, maintenance, and sales.
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• Deliver outstanding guest experiences while maintaining IHG brand standards.
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• Lead, coach, and develop department managers and team members.
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• Drive revenue growth and maximize profitability through effective budgeting and cost control.
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• Monitor financial performance, forecasting, and operational metrics.
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• Ensure compliance with IHG policies, brand standards, and local regulations.
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• Foster a positive work environment focused on teamwork, accountability, and service excellence.
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• Develop and implement strategies to improve guest satisfaction and market performance.
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Qualifications

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• Required: Previous management experience with an IHG-branded hotel (Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental, or other IHG brands).
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• Minimum 3–5 years of hotel management experience, preferably as a General Manager or Assistant General Manager.
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• Strong knowledge of hotel operations, revenue management, budgeting, and labor management.
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• Excellent leadership, communication, and problem-solving skills.
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• Proven ability to achieve financial and guest satisfaction goals.
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• Proficiency with hotel property management systems and Microsoft Office.
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What We Offer

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• Competitive salary
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• Performance-based bonus opportunities
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• Health, dental, and vision benefits
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• Paid time off
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• Professional growth and career advancement opportunities
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• Supportive and collaborative work environment
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Required Experience: Applicants must have prior IHG hotel experience. Candidates without IHG brand experience will not be considered.

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