Store Operations Specialist

Description

Store Operations Specialist

Job Summary:

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles and Responsibilities

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  Provides customers a positive shopping experience.

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  Performs cashier duties accurately while processing all transactions per policy.

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  Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.

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  Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.

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  Unload, process, and stock freight to correct location, following merchandising guidelines.

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  Timely and thorough incident reporting compliance.

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  Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.

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  Performs and trains team on store freight processing and merchandising responsibilities

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  Operates all equipment in a safe manner per directed procedures.

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  Ensures a safe working and shopping environment while minimizing shrink and damages.

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  Execute company directives, policies and procedures timely, accurately, and thoroughly.

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  Open Availability

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Qualifications and Competencies:

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  At least 18 years old

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  High School Diploma/Equivalent

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  Ability to work a flexible schedule including nights, weekends, and some holiday

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  Ability to lift a minimum of 50 lbs., team lift 100 lbs.

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  Contributes to a customer focused environment while demonstrating excellent service.

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  Communicates clearly with customers, team and leadership.

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  Reliable and trustworthy

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  Ability to work effectively independently and within a team to perform all tasks as assigned.

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  Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.

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  Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

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