Print Production Manager

Print Production Manager (Customer Service & Project Management)

Location: Carlsbad, CA

Job Summary

We are seeking a highly organized and detail-oriented Print Production Manager to oversee print projects from order entry through final delivery. This role serves as the primary point of coordination between the sales team, production departments, and customers, ensuring every project is completed accurately, on schedule, and meets quality standards.

The ideal candidate thrives in a fast-paced environment, possesses excellent communication and problem-solving skills, and can effectively manage multiple print production projects simultaneously.

Key Responsibilities

• Review project specifications with sales representatives.

• Enter and manage jobs accurately within the production management system.

• Coordinate with prepress, digital printing, large format, finishing, and specialty production teams.

• Review print proofs for accuracy before customer approval.

• Manage the proof approval process and communicate updates with customers.

• Monitor production schedules to ensure quality, deadlines, and specifications are met.

• Perform final quality inspections before shipment or delivery.

• Coordinate shipping, deliveries, and customer pickups.

• Resolve production issues promptly to keep projects on schedule.

• Identify opportunities to improve workflow, communication, and production efficiency.

• Maintain excellent customer service throughout the project lifecycle.

Required Qualifications

• Minimum 3 years of experience in print project management, production coordination, customer service, or a related print industry role.

• Strong knowledge of commercial print production processes.

• Ability to read and interpret print-ready files.

• Understanding of paper stocks, finishing methods, and large-format printing materials.

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy.

• Professional communication and customer service abilities.

• Ability to manage multiple projects in a deadline-driven environment.

• Strong problem-solving skills with a collaborative, team-oriented approach.

Preferred Qualifications

• Bachelor's degree preferred.

• Experience with Adobe Creative Suite, including Illustrator, InDesign, and Photoshop.

• Graphic design experience is a plus.

Compensation & Benefits

• Pay: $24.00-$27.00 per hour

• 401(k) with company match

• Health, Dental, Vision, and Life Insurance

• Paid Time Off (PTO)

Work Environment

• Full-time, onsite position located in Carlsbad, CA.

Screening Questions

1. Explain the differences between digital, offset, and large-format printing, and provide an example of a project best suited for each.

2. When reviewing a print-ready PDF proof, what specific elements do you check before releasing it to production?

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.