Operations Manager -- Phoenix

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Operations Manager

Salary: $55,000–$60,000 per year

About Covey Security

Founded in 2009, Covey Security is a locally owned Arizona security company providing professional security officer, mobile patrol, and concierge services throughout the state. We believe our people are our greatest asset and are committed to delivering exceptional service through strong leadership, training, and accountability.

Position Summary

We're looking for an experienced Operations Manager to oversee daily security operations, support our field teams, and maintain strong client relationships. This role is responsible for staffing, scheduling, employee supervision, client communication, quality assurance, and ensuring our sites operate at the highest level.

Responsibilities

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• Manage daily operations for multiple client accounts
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• Supervise Security Officers and Site Supervisors
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• Maintain strong client relationships and respond to service requests
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• Coordinate scheduling and staffing
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• Assist with recruiting, onboarding, and payroll
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• Conduct site inspections and ensure policy compliance
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• Develop and maintain post orders
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• Participate in an on-call management rotation
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Qualifications

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• 3+ years of security management or operations experience
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• Experience leading teams of 10+ employees
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• Strong communication and leadership skills
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• Valid Arizona driver's license with a clean driving record
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• Ability to obtain or maintain an Arizona DPS Guard License
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Preferred: Mobile patrol, military, or law enforcement experience.

Join Covey Security and help lead a team dedicated to protecting people, property, and peace of mind.