SME Sales Support

Job descriptionCorporate Sales (SME) Fleet AdministratorMercedes-Benz | Kidlington Full-Time | 40 Hours per Week | Monday - FridayDrive Your Career Forward with Mercedes-BenzAre you a highly organised administrator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key to success?Our successful Corporate Fleet Sales Team in Kidlington is looking for a Corporate Sales Fleet Administrator to join the Mercedes-Benz division. This is an exciting opportunity to become part of a high-performing team within a business that is committed to supporting your personal and professional development every step of the way.As a vital part of the fleet sales operation, you'll play a key role in ensuring vehicles are prepared, processed, and delivered efficiently to our National and Local Business customers. Your work will directly contribute to creating an outstanding customer experience while maintaining the highest manufacturer and compliance standards.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWhat you'll do day to day Actioning quotes on behalf of the sales teamAs our Corporate Sales Fleet Administrator, you'll take ownership of the vehicle journey from order to delivery, ensuring every customer receives a seamless experience.Key responsibilities include:Managing the preparation and delivery process of fleet vehicles to customersChecking vehicle specifications thoroughly to ensure customer requirements are metPre-Delivery phone calls with customersAssist with gathering customer ID etc, prior to deliveryOrdering vehicle delivery packs and coordinating customer communicationsBooking Pre-Delivery Inspections (PDI) with the Service DepartmentEnsuring all documentation is completed accurately before vehicle deliveryProviding quotation support to our network when required with our leasing partnersUploading finance documentation and order forms into Fleetbase / OEM systemsConducting compliance and audit checks in line with company and manufacturer standardsLiaising with customers to arrange and confirm vehicle deliveriesProactively managing vehicle stock to minimise on-site vehicle holding timesWorking closely with internal departments to ensure a smooth and efficient customer journeyHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a Sales Administration or Fleet Administration roleExperience working with multiple IT systems and databasesStrong customer service skills with experience dealing with both internal and external stakeholdersExcellent organisational and time-management abilitiesExceptional attention to detail and accuracyThe ability to prioritise workloads and meet tight deadlinesA proactive, positive, and team-focused approachWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ