IT Service Desk Technician

IT Service Desk Technician - Maidenhead (Fully Onsite) - £26K-£29K DOE

Due to recent promotions and internal growth, well-established IT Managed Services Provider (MSP) based in Maidenhead are looking to expand their service desk.

As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users across the UK. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation.

Key Skills required:

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• Previous experience in either an MSP support desk or field/customer facing role
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• Windows 11-10 OS & Desktop OS experience
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• Office 365 administration e.g. SharePoint, OneDrive, Teams
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• Active Directory/AzureAD
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• Good networking knowledge and troubleshooting
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• Intune and EntraID experience
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• Proven experience troubleshooting and diagnostic experience via logs, tickets and reports
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• Full UK Drivers licence - essential
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The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable.

The company is growing rapidly through acquisitions and with a career pathway to work your way into a 3rd Line role, now is an exciting time to join.

Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com

Key words: IT Service Desk Technician, IT Support Engineer, IT Service Desk Analyst, Windows Server, IT Support, 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slouth Maidenhead, ITIL

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