Resource Planner - 6-month FTC

Resource Planner – 6-month FTC Watford (Office Based) 6 Months FTC - 37 hours per week The Vacancy An exciting opportunity has arisen for a Resource Planner to join Chime Housing. This role is responsible for ensuring that our services are effectively resourced to meet customer needs, supporting the delivery of high-quality responsive housing services. This role is predominately office-based. Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for a full-time Resource Planner, our resource planning team, assisting in the delivery of our reactive maintenance, domestic service and breakdowns. Role purpose We are looking for a Resource Planner with the aim of taking on a fast-paced and integral role in the repairs department. This is a great opportunity for someone who is highly organised and values working as part of a team. What’s the role? Key Accountabilities: * Ensure a high standard of customer service * Take responsibility for your key area * Be flexible and able to adapt to change * Have excellent time management skills for both you and our operatives * Enjoy working at a fast pace alongside a brilliant and supportive team What are we looking for? You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of repairs / maintenance service function. You will have a background in customer services, and knowledge of the housing or construction sectors would be a distinct advantage. Essential: * Knowledge/experience of using scheduling systems is preferred but training will be provided * Experience of having previously worked within a Repairs and Maintenance environment is desirable * Strong organisational skills and the ability to prioritise a busy and reactive workload * A positive and flexible attitude * The ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own. * Proficient IT knowledge and understanding * A good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and the ability to demonstrate suitable work experience necessary for delivering the role * You will need to maintain a satisfactory basic level DBS check. What can we offer you? * 28 days’ annual leave (pro rata) * Employer pension contribution of up to 11% * Development opportunities * Comprehensive employee rewards scheme How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 5th August 2026 Interviews: To be confirmed