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Posted 23 July, 2026

Patient Service Administrator 002

Pertemps
Kingsland, ENG, GB Full Time

Job Description

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Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.\n
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Responsibilities as a Customer Administrator:\n
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  • Providing frontline telephone and email support to ensure a smooth journey and high-quality care.

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  • Booking appointments for customers as required.

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  • Working through email enquiries and escalating as required.

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  • Dealing with enquiries, answering queries, calls and escalating to relevant departments.

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  • Appropriately and sensitively deal with professionals, customers and clients.

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  • Always adhere to strict policies regarding confidentiality and compliance.

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  • Ensuring all information is recorded accurately on your system.

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Requirements:\n
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  • A minimum of 1 years relevant Administration experience.

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  • Experience using MS office.

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  • Good communication skills.

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  • Ability to prioritise.

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  • Clear understanding of confidentiality and handling sensitive information.

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  • Self-sufficient and a problem solver.

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  • Happy to undertake a DBS check.

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The Role:\n
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  • Fully remote, home based (all IT equipment will be provided).

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  • Monday – Friday, 9am – 5pm with 1 hour for lunch.

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  • Salary of £24,500

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