Customer Relationship Manager

Customer Relationship ManagerScotland & The North | Field-Based | Animal HealthThe Company Our client is a leading global organisation within the animal health sector, providing veterinary practices with a comprehensive portfolio of pharmaceuticals, consumables, technology and business solutions.Due to a replacement hire, they are looking for a commercially focused Customer Relationship Manager to inherit a well-established territory across Scotland & The North.The Role This is a predominantly account management-focused field sales role, responsible for approximately 150 veterinary practice and wholesale accounts.You will be responsible for:Managing all field sales and customer care activity across the territoryDriving growth across pharmaceuticals, consumables and proprietary brandsIncreasing wallet share within existing accountsConducting 10 pre-booked face-to-face meetings per weekManaging territory activity across 4 field days and 1 administration dayUsing CRM systems (Salesforce / Qlik) to manage performance and opportunitiesIdentifying targeted new business opportunities where appropriateThe Person We are particularly interested in candidates with:Veterinary sales experience (Preffered)Wider sales experience with a strong interest in animal healthYou will also demonstrate:Strong account management and relationship-building skillsA commercial mindset with the ability to grow existing accountsExcellent communication and negotiation skillsStrong territory planning and organisational abilityFull UK driving licencePackage Basic Salary (Competitive)Performance-related bonus - £12,500Car Allowance - £6,000Stretch IncentivesAdditional Access to EV salary sacrifice schemeCompany pension & life assuranceEmployee Assistance ProgrammeBirthday day off & wellbeing benefitsOngoing training and developmentRecruitment Process Stage 1: Teams interviewStage 2: Presentation interviewWhy Apply? This is an excellent opportunity to join a market-leading animal health business in a territory with strong existing market share and significant growth potential. The role offers a strong blend of relationship management, commercial development and customer engagement, making it ideal for a sales professional looking to build a long-term career within the veterinary sector.To discuss the opportunity in confidence, please apply below.TPBN1_UKTJ