Customer Service Administrator

Due to ongoing expansion Currie Solutions are recruiting for a Customer Service Advisor to join our Team in Dumfries (DG1 3NX) or Ecclefechan (DG11 3JD). The successful candidate will liaise with all departments, sub-contractors and customers in order to ensure smooth transition of data and information between them all.Key Responsibilities:To manage data flows between departments, sub-contractors and customers.Compile and complete relevant reportsEnsure the all relevant information is relayed to the relevant departments/ customers/staff.Respond accordingly to incidents and changes throughout the shift - i.e. refused pallets, delayed deliveries etc.Respond to phone calls, emails etc in a friendly, professional and timely mannerJob input and data entry updates to the relevant systemsTo ensure that our Traffic Management System contains both accurate pricing and accurate costs.TPBN1_UKTJ