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Posted 23 July, 2026

Pensions Administration Team Lead

ARC
London, ENG, GB Full Time

Job Description

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  • Job Title/Location: Pensions Administration Team Lead, London + WFH
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  • Salary: To £52,000
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  • Office/WFH: Office based 2 days p/w + 3 days p/w WFH
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  • Requirements: DB pensions administration, manual calculations & team lead experience essential
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  • Role Snapshot: Deputising for the Manager in running a team of 6-10 pensions administrators that process all aspects of DB & DC membership administration.
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Very positive situation with this client, an expanding business – a number of recent new scheme/business wins leading to the creation of new roles and new teams.

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The Company: An established pensions business, multiple industry award winners and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company.

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The Role: The focus on this Pensions Administration Team Lead role is to take on line management responsibilities, which may include objective-setting, training and 1:1 reviews. The team focuses on processing, mainly DB and some DC casework and you will allocate and check the work produced by others for accuracy, ensuring deadlines are met. Key responsibilities include:

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  • Proactively monitor the team’s performance on a daily basis
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  • Manage members of the team as required – supporting, motivating and encouraging as necessary
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  • Provide technical assistance to the team for complex pensions admin tasks, providing overflow checking support
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  • Process all aspects of the member service and provide members with information, correspondence and support as requested
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  • Produce stewardship reports within the required timescales
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  • Demonstrate a strong understanding of DB & DC administration, including practical experience of benefit calculations, contracting-out and the Pension Freedoms
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  • Participate in new business exercises, representing the company to external prospects and clients
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Skills / Experience Required: For this Pensions Administration Team Lead role you must have solid DB pensions admin and manual calculations experience, with DC experience also required. You will also have previous team lead experience.

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Additional Information: Salary for the Pensions Administration Team Lead role is to £52,000 + professional study support and company pension. As mentioned above, the average working week would be 2 days office and 3 days WFH. Please apply below.

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The Pensions Administration Team Lead role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.