Business Support Executive

Business Support Executive

Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field.

The ideal candidate will have a background in sales or operational support with a high attention to detail.

The salary for this position is £28,000

Benefits & Package for a Business Support Executive:

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• Salary: £28,000 per annum
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• Hours: Monday - Friday, 9am - 5:30pm
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• Contract Type: Permanent
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• Location: Manchester
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• 33 days holiday (including Bank Holidays)
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• Referral Bonus - Recommend a friend
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• Employee Assistance Programme
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• Private Medical Insurance after probation
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• Enhanced Maternity and Paternity pay
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• Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme
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Key Responsibilities of an Business Support Executive:

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• Supporting a wide range of customers, delivering an exceptional customer experience
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• Maintaining complete and up-to-date records of all current contracts and customer information
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• Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts
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• Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases
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• Serve as the primary liaison for vendor relationships on behalf of assigned customers
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• Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries
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Key Skills and Experiences of an Business Support Executive:

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• Experience working in sales or sales support required
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• Experience with CRM system, sales operations and database management
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• High attention to detail ensuring accuracy in data and processes
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• Excellent customer-facing skills to deliver a professional and polite service
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• Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience
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• Hard-working, curious, eager to learn and embrace growth opportunities
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If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now.

Red Recruitment (Agency).