Administrator - £13.20 - Exeter

Administrator (Customer Service & Bookings)Location: Central ExeterHours: 37.5 hours per weekStart Date: Immediate Start AvailableSalary: £13.20 per hourAbout the RoleWe are looking for an enthusiastic and organised Administrator to join our team in Central Exeter. This is an exciting opportunity for someone who thrives in a busy customer-focused environment and enjoys providing excellent service to customers.As part of our administration team, you will be responsible for supporting customers, handling booking enquiries, and ensuring that all communications are managed efficiently and professionally. The successful candidate will be confident communicating via both email and telephone and be able to quickly learn and navigate our booking system.Key ResponsibilitiesManaging customer enquiries via phone and emailProcessing and managing bookings accuratelyProviding exceptional customer service at all timesUpdating and maintaining customer recordsAssisting with general administrative dutiesResolving customer queries in a professional and timely mannerWorking closely with colleagues to ensure smooth day-to-day operationsLearning and using our booking system effectivelyAbout YouThe ideal candidate will have:Previous administration experienceStrong customer service skillsExcellent written and verbal communication skillsA professional and friendly telephone mannerGood attention to detail and organisational skillsConfidence using computer systems and Microsoft Office applicationsThe ability to learn new software and processes quicklyA proactive and positive attitudeDesirablePrevious experience working within the leisure, fitness, sports, or hospitality sectorExperience using booking or scheduling systemsAdditional RequirementsA satisfactory DBS check will be required prior to employment.Candidates must be available for an immediate start.If you are highly organised, customer-focused, and ready to start immediately, we'd love to hear from you.Apply today online or call Matt at Blue Arrow 01392 424 733 - thank you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ