Operations Supervisor - Terminal

Terminal Operations SupervisorSouthampton, UKFull-TimeSalary: £38,821.82 per annumHours: Monday to Friday, 1:30pm - 10:00pmWe are working in partnership with a leading global logistics and terminal operations business to recruit a Terminal Operations Supervisor for their Southampton operation. This is an excellent opportunity for an experienced supervisor or aspiring operational leader to join a fast-paced port environment, overseeing day-to-day terminal activities while ensuring the highest standards of safety, efficiency, and customer service.The RoleAs Terminal Operations Supervisor, you will support the Operations Manager in delivering safe, effective, and efficient terminal operations. You will be responsible for supervising terminal teams, coordinating labour and equipment resources, maintaining operational performance, and ensuring compliance with all safety and quality procedures.You will play a key role in driving operational excellence, supporting workforce development, and ensuring customer service standards and KPIs are consistently achieved.Key ResponsibilitiesSupervise daily terminal operations to ensure activities are completed safely, efficiently, and in line with customer requirements and service level agreementsLead and coordinate terminal operatives, allocating tasks and monitoring performance across operational areasConduct safety briefings, equipment checks, and ensure compliance with PPE, operational procedures, and site safety standardsSupport the delivery of cargo handling operations while maintaining quality standards and minimising damage incidentsAssist with labour planning and resource allocation to optimise operational performance and control costsMonitor KPIs and operational performance, identifying opportunities for improvement and efficiency gainsComplete operational administration including attendance monitoring, invoice processing, holiday approvals, and return-to-work proceduresSupport onboarding, training, and development of new and existing team membersConduct preliminary investigations into accidents, incidents, and operational issues, ensuring accurate reporting and follow-up actionsPromote a strong safety-first culture and ensure compliance with company, customer, and regulatory requirementsDeputise for the Operations Manager when required and provide supervisory support across departments as neededAbout YouPrevious supervisory experience within terminal operations, logistics, warehousing, transport, or a similar operational environmentStrong leadership skills with the ability to motivate, manage, and develop teamsExperience working in a fast-paced environment with a focus on safety, quality, and operational performanceExcellent communication and interpersonal skills, with the ability to engage effectively at all levelsStrong organisational skills and the ability to manage competing priorities under pressureProactive problem-solving mindset with a continuous improvement approachComfortable working with operational data and performance metrics to drive decision-makingIT proficient, including Microsoft Office and operational management systemsFull UK driving licenceKnowledge of risk assessments, safe systems of work, and operational procedures would be advantageousExperience within port, terminal, stevedore, automotive, or cargo handling operations is desirableThis is a fantastic opportunity to join a growing and forward-thinking organisation where you can make a real impact, develop your leadership career, and contribute to the success of a critical logistics operation.Apply now to find out more.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ