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Posted 23 July, 2026

Support Planner

Framework Housing Association
Mansfield, ENG, GB Full Time

Job Description

SUPPORT PLANNER SHERWOOD STREET WOMEN'S SERVICE , MANSFIELD NOTTINGHAMSHIRE, PERMANENT, 37HRS, GRADE 3AS, £27,938 , FTESupport Planner Womens Supported Accommodation ServiceSherwood Street Womens Service, MansfieldSalary: £27,93837 hours per week | PermanentFlexible rota including weekends and bank holidaysShifts between 7:45am and 8:15pmNo night shifts requiredLead Change. Empower Women. Transform Lives.We are excited to launch Sherwood Street Womens Service, a new 24-hour supported accommodation service designed to provide safe, secure accommodation and specialist support for women experiencing severe multiple disadvanged, domestic abuse, and complex needs. We are seeking an experienced and passionate Support Planner to take a lead role in supporting residents to achieve positive outcomes, whilst helping shape and develop a brand-new service from the ground up. This is an opportunity for someone who wants more responsibility than a traditional support worker role and who thrives on building relationships, coordinating services, managing risk, and supporting people through meaningful change.About the ServiceOur service provides accommodation for up to eight women who require a safe environment and tailored support to rebuild their lives and move towards greater independence. Working as part of a dedicated team, you will play a key role in ensuring residents receive high-quality, person-centred support that is trauma-informed, empowering, and focused on recovery. What You'll Be DoingAs a Support Planner, you will take responsibility for a caseload of residents and lead on the planning and delivery of their support journey.Key responsibilities include:Undertaking comprehensive assessments, support planning, risk management, and regular reviews.Building professional, trusting relationships with residents and helping them identify and achieve their goals.Leading on complex case management, ensuring support is tailored to individual needs and circumstances.Supporting women with issues including homelessness, domestic abuse, mental health, substance use, offending histories, and social exclusion.Coordinating support with external agencies including women's services, housing providers, healthcare professionals, probation services, social care, and specialist support organisations.Why Join Us?We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.Employee assistance programme, salary sacrifice schemes.Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.32 days holiday including Bank Holidays increasing with service.Paid DBSLoyalty awards and non-contributory life insurance.Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.98% of the workforce in a recent staff survey said they were proud to work for Framework.Framework is an Equal Opportunities Employer. Registered charity No: 1060941.As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.TPBN1_UKTJ