Trainee IT Support Assistant

About the opportunity

Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification.

Course details

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• Duration: 13 weeks
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• Format: Online, practical workshops
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• Schedule: Mon-Thur 6-9pm
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• Start date: 17th August 2026
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• Spaces: Limited to 35 learners per cohort
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What you'll learn

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• Setting up and maintaining secure networks
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• Configuring and integrating desktop and mobile devices
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• Applying cloud security and disaster recovery methods
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• Understanding IT systems, legislation and business operations
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Potential roles and salaries

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• IT Systems Administrator: £25,000 - £35,000
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• Technical Support Technician: £23,000 - £27,000
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• Entry Level IT Technician: £22,000 - £25,000
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• Helpdesk Analyst: £18,000 - £25,000
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Additional benefits

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• High-impact employability workshops
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• Six months' access to online employability courses
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• Ongoing career support
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Eligibility

To apply, you must:

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• Live in the West Midlands
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• Be aged 19 or over
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• Earn below the gross annual wage cap of £36,126 (West Midlands)
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• Not currently be undertaking any other government-funded training
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• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is
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Cost

This is a free government funded course

Spaces are limited, so apply today to secure your place on the 17th August cohort.