Resource Planner - 6-month FTC

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Resource Planner – 6-month FTC

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Watford (Office Based)

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6 Months FTC - 37 hours per week

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The Vacancy

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An exciting opportunity has arisen for a Resource Planner to join Chime Housing. This role is responsible for ensuring that our services are effectively resourced to meet customer needs, supporting the delivery of high-quality responsive housing services. This role is predominately office-based.

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Introduction to the role

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At Chime Housing, we provide vital services that help people to live better lives. We’re looking for a full-time Resource Planner, our resource planning team, assisting in the delivery of our reactive maintenance, domestic service and breakdowns.

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Role purpose

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We are looking for a Resource Planner with the aim of taking on a fast-paced and integral role in the repairs department. This is a great opportunity for someone who is highly organised and values working as part of a team.

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What’s the role?

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Key Accountabilities:

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• Ensure a high standard of customer service
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• Take responsibility for your key area
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• Be flexible and able to adapt to change
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• Have excellent time management skills for both you and our operatives
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• Enjoy working at a fast pace alongside a brilliant and supportive team
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What are we looking for?

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You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of repairs / maintenance service function. You will have a background in customer services, and knowledge of the housing or construction sectors would be a distinct advantage.

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Essential:

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• Knowledge/experience of using scheduling systems is preferred but training will be provided
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• Experience of having previously worked within a Repairs and Maintenance environment is desirable
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• Strong organisational skills and the ability to prioritise a busy and reactive workload
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• A positive and flexible attitude
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• The ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own.
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• Proficient IT knowledge and understanding
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• A good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and the ability to demonstrate suitable work experience necessary for delivering the role
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• You will need to maintain a satisfactory basic level DBS check.
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What can we offer you?

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• 28 days’ annual leave (pro rata)
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• Employer pension contribution of up to 11%
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• Development opportunities
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• Comprehensive employee rewards scheme
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How to apply

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If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV.

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Closing date: 5th August 2026

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Interviews: To be confirmed

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(Please note we reserve the right to close the vacancy early if we receive a large response.)

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