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Posted 23 July, 2026

National Account Manager

Jackson Hogg Ltd
Birmingham, ENG, GB Full Time

Job Description

National Account Manager Competitive salary Are you an experienced National Account Manager looking for a role where you can truly own customer relationships, drive growth, and make a commercial impact? We're seeking a commercially driven National Account Manager to manage and grow a portfolio of retail and discounted retail accounts. This is a fantastic opportunity for a self-motivated professional who thrives in a remote environment and enjoys balancing commercial, operational, and customer-focused responsibilities. Working closely with cross-functional teams, you'll play a key role in delivering customer success, identifying new business opportunities, and driving sustainable growth across your account portfolio. The Role As National Account Manager, you will take ownership of a portfolio of retail customers, acting as the primary point of contact and building long-term, profitable relationships. Key responsibilities include: * Managing the end-to-end relationship for a portfolio of retail and discounted retail accounts * Leading annual commercial negotiations, including pricing, terms, promotional investment, and account reviews * Maximising sales, margin, and profitability across your customer base * Managing credit control activities where required * Developing and implementing account plans to drive volume, distribution, and profitable growth * Coordinating critical path activities for new product launches, range reviews, and seasonal initiatives * Managing private label and own-brand programmes, including specifications, costing, and supply chain coordination * Working collaboratively with supply chain, technical, marketing, and finance teams to ensure customer commitments are delivered * Resolving commercial, operational, quality, or supply chain issues efficiently and effectively * Producing accurate forecasts, reports, and account performance analysis * Identifying and developing new customer opportunities and expanding existing trading relationships * Representing the business at customer meetings, presentations, and negotiations About You We're looking for an ambitious and organised account management professional who combines strong commercial acumen with exceptional relationship-building skills. You'll ideally have: * Proven experience as a National Account Manager or in a similar commercial account management role * A strong track record of negotiating with retail customers * Experience managing critical path processes, including NPD projects, range reviews, and seasonal launches * Previous responsibility for private label or own-brand accounts * Experience within the food and beverage sector (highly desirable) * Strong commercial awareness with the ability to identify growth opportunities * Excellent organisational skills and attention to detail * The ability to work independently while remaining highly collaborative * Strong problem-solving skills with the confidence to manage complex stakeholder situations * Excellent communication and relationship-building abilities Why Apply? This is an excellent opportunity to join a growing business where you'll have genuine ownership of key customer relationships, the autonomy to drive commercial success, and the chance to make a visible impact on future growth. If you're an experienced National Account Manager with a passion for retail account management and business development, we'd love to hear from you