Restaurant Manager

Set within the world-famous Royal Botanic Gardens, Kew, The Pavilion is a vibrant, high-volume restaurant offering a dynamic hybrid dining experience in one of London's most unique hospitality settings, with a strong focus on quality, pace, and guest experience, The Pavilion combines the energy of a busy destination venue with the standards and culture of modern hospitality leadership.Shift Pattern: 5 over 7 days, 45 hours per week (Winter hours: Garden closes at 16:00, Summer hours: Garden closed at 19:00)Salary: £40,000 per annumLocation: TW9 3JR (Free Parking)Key Responsibilities:Lead a busy hybrid-service restaurant operation with a strong focus on guest experience and service standards.Drive team performance through hands-on leadership, coaching, and development.Manage labour, rotas, and staffing to deliver efficient and commercially successful operations.Maintain high standards across customer service, food safety, compliance, and daily operations.Take ownership of stock control, operational readiness, and service delivery during peak trading periods.Support sales growth through strong communication, upselling focus, and commercial awareness.Build a positive, accountable, and hospitality-led team culture.Managing a team of 2 assistant managers, 2 supervisors and 12-14 casual team membersWe ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesTPBN1_UKTJ