Assistive Technology Officer

Role: Assistive Technology OfficerContract Type: PermanentWorking Hours: We have two roles available:Post 1: 37 hours per week, 10am 9pm, working four days on and four days off on a rota basis, including weekends and bank holidaysPost 2: 18.5 hours per week, 7pm 12:30am, working four days on and four days off on a rota basis, including weekends and bank holidaysWorker Type: On site workerSalary: Salary Grade E - £28,598 (Level one) rising to £31,022 (Level four), per annum, pro rata for part timeLocation: Harvey Road, NG8 3BBMake a Real Difference Work with Nottingham City Council Housing ServicesAt Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job it changes lives.What We OfferA professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful differenceA comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balanceA strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualificationsBenefits of joining our team26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annuallyAccess to a generous, defined benefit pension scheme offering 17.9%Smart Working to support your work life balanceHealth and wellbeing benefits including access to our Employee Assistance ProgrammeDiscounted membership at selected local sports and fitness centres, cinema, shopping and much more!About the RoleAs an Assistive Technology Officer within Nottingham City Councils Housing Services, youll play a vital role in helping people live safely and independently. Youll be part of our dedicated Assistive Technology Team, delivering a 24/7 service to private customers and through corporate contracts.This is a varied and rewarding role where youll respond to alarm activations and emergency calls, carry out home visits, and install and maintain assistive technology equipment. Youll also provide clear guidance to customers, liaise with families and professionals, and ensure accurate record-keeping to support high-quality service delivery.Your work will make a real difference to the lives of vulnerable residents, including those with complex needs. Youll help ensure that the right support is in place, whether through telecare, telehealth, or emergency response, and contribute to promoting independence and wellbeing across our communities.About YouThe ideal candidate will have:Experience of delivering service to vulnerable groups within the community and an understanding of services availableSelf-Motivation and able to work with minimum supervisionEmpathy and Sensitivity towards meeting the needs and aspirations of customersAbility to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.Excellent organisation and prioritisation skillsProven ability to work to a high level of accuracyPlease ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.PLEASE NOTE: This role requires an Enhanced DBS check and a current, full, UK driving licenceClosing Date: 4 th August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.Interview date: 21 st August 2026 Please note, this is subject to change.We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities.We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeedWe welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship.TPBN1_UKTJ