Senior Progression Coach

Senior Progression CoachThis role is ideal for someone compassionate, proactive and motivated to drive positive change.Location: Manchester (GM Pathfinder)Salary: £32,403 per annumClosing Date: 9 August 2026Employment Type: PermanentHours per week: 37.5About the RoleLead change. Empower young people. Deliver real outcomes.Join the team as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You'll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach.We're looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You'll be skilled in safeguarding, partnership working, and driving outcomesbringing energy, empathy, and accountability to everything you do.If you're passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference.Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.Key DeliverablesYou will fully understand the requirements of the outcomes-based contractYou will support your team to identify, record and evidence outcomes promptly as per contract requirementsYou will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activitiesYou will ensure work is recorded accurately and in a timely manner on our client database, InformYou will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line managerYou will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and ProceduresYou will carry a small caseload of clients and ensure each client receives person-centred, tailored supportYou will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewedYou will deliver one-to-one support in the local community and will occasionally facilitate group workYou will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocolsYou will be flexible, reflective and creative in your engagement with clients and personalise your support to themYou will involve clients in the decisions made about them and encourage participation in the wider community programme of activitiesYou will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the teamYou will proactively engage with internal and external Evaluation teams to improve the service deliveryYou will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these timesYou will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line managerWhat we are looking for from you - Person SpecificationWhen completing your application form please address all the points set out below.Experience of managing a team and supervising the work of othersExperience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunitiesExperience of managing a caseloadExperience of lone working in the communityExperience of keeping records continuously up to date and accurate, logging information in a timely mannerAn understanding of and commitment to working in a strengths-based wayExperience and understanding of Risk Assessments and Support PlanningGood literacy, numeracy and IT skillsExperience and understanding of safeguarding requirements and proceduresCommitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discriminationCommitment to promoting an environment that has the highest regard for the Health and Safety of self and othersPersonal and professional integrityHigh level understanding of professional boundaries and ability to maintain boundariesEffective collaborative working and partnership buildingAbility to effectively reflect on own practices for ongoing learning and developmentRespect for the values and ethos of the charity and its founding partnersWhat You'll ReceiveTailored training and developmentFlexible working options where suitable26 days annual leave, rising with serviceFamily friendly leave policiesPension scheme with employer contributions up to 7%Employee Assistance Programme with 24/7 GP accessDiscounts across retail, travel, food, fitness and moreCash health plan for you and your familyDeath in service benefitAccess to legal and practical supportSafer RecruitmentThe charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.About the OrganisationIn the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.#INDSCPPlease note this role is advertised by the recruitment agency acting for the client - Not For Profit People.TPBN1_UKTJ