Patient Care Advisor - Hull

Patient Care AdvisorLocation: HullSalary: £12.71 per hourJob Type: Full-Time | TemporaryStart Date: 3 August 2026Working Hours40 hours per weekMonday to Friday, between 7:00am and 7:00pm (8-hour shifts)Saturdays, 8:00am1:00pm on a rotational basisOffice-based role (no hybrid or remote working)Greenbean Recruitment is proud to be recruiting on behalf of Cora Health for caring, customer-focused Patient Care Advisors to join their growing Diagnostics team in Hull.If you're passionate about helping others, thrive in a fast-paced environment, and enjoy delivering outstanding customer service, we'd love to hear from you.As a Patient Care Advisor, you'll play a vital role in supporting patients throughout their diagnostic journey. From booking appointments to answering queries and processing results, you'll help ensure every patient receives a professional, efficient, and compassionate experience.The RoleAs part of the Diagnostics team, you'll be responsible for delivering an excellent patient experience while supporting the smooth day-to-day running of the service.Your responsibilities will include:Providing administrative support and maintaining accurate patient recordsAnswering patient enquiries by telephone in a professional and empathetic mannerBooking and managing appointments for diagnostic servicesProcessing imaging results and updating internal systemsSupporting image processing and document uploadsManaging patient calls and resolving queries efficientlyEnsuring all patient information is handled accurately, securely, and confidentiallyWorking collaboratively with colleagues to deliver an efficient and high-quality serviceWhat We're Looking ForWe're looking for people who are:Friendly, approachable, and professionalPassionate about delivering an outstanding patient experienceOrganised, proactive, and able to work well under pressureConfident using a range of IT systemsExcellent communicators with strong telephone and interpersonal skillsCommitted to accuracy and attention to detailAdaptable with a positive, "can-do" attitudeExperienced in delivering exceptional customer servicePrevious experience in a contact centre, healthcare, administration, or customer service role would be beneficial, but it isn't essential. We welcome applicants with transferable skills and a genuine passion for helping people.Why Join Cora Health?This is a fantastic opportunity to join a supportive and rewarding healthcare organisation where your work has a real impact on people's lives.In return, you'll benefit from:A welcoming and supportive team environmentFull training and ongoing developmentThe opportunity to build a career within a growing healthcare organisationA meaningful role where you'll help patients access vital diagnostic servicesIf you're looking for a role where you can make a genuine difference every day, we'd love to hear from you. Apply today.Greenbean Recruitment's Commitment to DiversityGreenbean Recruitment is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with fairness, dignity, and respect.We welcome applications from people of all backgrounds and are dedicated to ensuring our recruitment process is accessible and free from discrimination. We celebrate diversity and believe that an inclusive workforce helps us better support our clients, candidates, and the communities we serve.TPBN1_UKTJ