Community Manager

Community Manager - Premium PBSA OperatorSalary up to £38,000 + 10% bonusA very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is so culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home.This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in.Key Responsibilities:Deliver exceptional resident experience - be the warm, supportive presence students rely on.Build a thriving community through daily engagement and meaningful interactions.Plan and deliver events that champion wellbeing, culture, creativity, and connection.Drive resident engagement across social media, newsletters, and in-building channels.Support building operations including visual checks, safety awareness, and reporting issues.Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping.Lead and motivate the front-of-house team with positivity and coaching.Support sales and rebooking through tours, enquiries, and resident advocacy.Maintain polished front-of-house standards ensuring every touchpoint feels welcoming.Track engagement KPIs and contribute to building performance.What We're Looking ForA natural people-person with a passion for community, wellbeing, and creating memorable experiencesOutstanding communication and customer service skillsCreative mindset with confidence in planning and delivering eventsCalm, supportive, and solutions-focused in challenging momentsStrong organisational skills and attention to detailExperience supporting or leading a small teamComfortable using CRM or booking systemsUnderstanding of basic health & safety responsibilitiesBackgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds.What's In It for You:Up to £38,000 salary10% annual bonusA culture-driven employer who genuinely invests in peopleA role where creativity, ideas, and personality are celebratedOpportunities to grow within a fast-moving PBSA operatorSupportive leadership and a collaborative team environmentThe chance to shape an unforgettable student experienceTPBN1_UKTJ