Posted 23 July, 2026
Operations Director
Compass UK & Ireland
Birmingham, ENG, GB
Full Time
Job Description
Operations DirectorLocation: National / Mobile RoleSalary: Competitive + Bonus + Company Car / Allowance + BenefitsSector: Contract CateringAbout the RoleWe are seeking an exceptional Operations Director to lead and develop a high-performing portfolio of mobile catering contracts across the UK & Ireland.This is a high-impact, mobile leadership role, responsible for driving operational excellence, commercial performance, and client satisfaction across a diverse, multi-site catering portfolio. You will work closely with senior stakeholders, regional teams, and support functions to deliver industry-leading food service solutions.Key Responsibilities Strategic LeadershipLead, inspire, and develop a team of Regional/Operations Managers across multiple locationsTranslate business strategy into operational delivery plans that drive growth and performanceChampion innovation and continuous improvement across all sitesOperational ExcellenceEnsure consistent delivery of high-quality catering services across all contractsDrive compliance with food safety, health & safety, and company standardsEmbed best practice and operational consistency across the portfolioCommercial PerformanceOwn full P&L accountability for your region, delivering on revenue, margin, and cost targetsIdentify and implement opportunities for growth, retention, and efficiencyLead contract reviews, renewals, and client negotiationsClient & Stakeholder EngagementBuild and maintain strong relationships with key clients and stakeholdersAct as a senior point of contact for escalations and strategic discussionsEnsure service excellence and high client satisfaction scoresPeople LeadershipDevelop high-performing, engaged teams with a strong focus on talent and succession planningFoster a culture of inclusion, accountability, and continuous learningLead on employee engagement, retention, and development initiativesAbout YouWe're looking for a driven and commercially astute leader with a proven track record in contract catering or hospitality operations .Essential Experience & Skills Senior multi-site leadership experience within catering, hospitality, or foodserviceStrong commercial acumen with full P&L responsibilityDemonstrated success in leading large, geographically dispersed teamsExceptional stakeholder management and client relationship skillsStrong understanding of food safety, compliance, and operational standardsExperience driving change, transformation, and growth across complex portfoliosPersonal Attributes Highly adaptable and comfortable working in a mobile, fast-paced environmentInspirational leader with a passion for developing peopleResults-driven with a strong focus on delivery and accountabilityStrategic thinker with hands-on operational credibilityWhat We Offer Competitive salary and performance-related bonusCompany car or car allowancePrivate healthcare and pension schemeAccess to a range of Compass benefits and wellbeing programmesCareer development opportunities within a global organisationWhy Join Compass Group UK & Ireland?At Compass, we're redefining the future of foodservice. As a global leader, we combine innovation, sustainability, and operational excellence to deliver outstanding experiences for our clients and customers every day.Join us and be part of a business where your leadership will shape the future of catering across the UK & Ireland .TPBN1_UKTJ
