Senior Vice President, Client Implementations

We’re seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Conversion & Change Team within the Client Activation Strategic Delivery Group. This role will be based in London, UK.

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• Responsible for project/program management of complex projects and programs for new business, typically long‑term, multi‑year, and possibly across platforms.
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• Collaborate with internal key partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
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• Deploy full program governance with standard artifacts to track project plan assignments.
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• Coordinate planning, scheduling, reporting, and issue/risk tracking, escalating project/program risks to management and working with internal and external stakeholders to meet target onboarding/conversion timelines.
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• Lead Client Conversion and Change improvement initiatives.
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• Provide leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction.
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• Collaborate with firm‑wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensure alignment across teams.
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• Proactively manage client expectations by evaluating scope creep, material project changes, and customized operating models.
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• Bachelor’s degree or the equivalent
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• Project Management Certification is strongly preferred
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• Strong understanding of Accounting preferred
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• Experience in client‑facing and/or project management roles is strongly recommended
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