Administrator and Call Centre Controller (Nights)

Administrator and Call Centre Controller (Nights), Central London

An exciting Administrator and Call Centre Controller role paying £13.21 per hour and offering career progression opportunities for a permanent role based in our Marylebone, London office.

We are offering a fantastic opportunity for an experienced Call Centre Controller with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients.

The role

The Administrator and Call Centre Controller (nights) role is based in our Marylebone office and operates on a 4 on, 4 off shift pattern, working from 6pm to 6am, with an average of 45 hours per week.

Main Responsibilities

Duties will include:

Supporting the business by ensuring customer and client communication is managed to the highest level

Answering incoming calls and responding quickly and efficiently to emails

General administration tasks

Collate data and information and keep accurate records

Updating internal software and systems

Ensure site standards are maintained in accordance with the current onsite cleaning programme.

Skills:

Self-Motivated with the ability to work within a team and independently

Proactive in identifying and improving systems and procedures

IT Literate and numerate

Excellent communication skills both written and verbal

Excellent organisational skills and the ability to prioritise workloads

Strong attention to detail

Interested?

If you feel you have the skills and qualities to undertake this role, please click apply.

We are an equal opportunities employer.

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