Compliance Executive

Job Title: Compliance ExecutiveLocation: Sharston, Manchester M22 4SNSalary : Up to £35,000 per annum, dependent on experienceJob type: Full Time, PermanentAbout Us:Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease.We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK.Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector.The Role:We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm.The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure.This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control.Responsibilities:Work collaboratively across business teams to carry out regular file reviews for all personnelUse management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitationProvide guidance and support on interpreting case progression in line with internal standards and proceduresAssist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiativesTo conduct case related investigations on policy requirements, legal practices and case progressionAdvise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk managementCritically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler)Reporting on caseload KPI performance of lawyersContribute to the preparation of reports relating to compliance, operational efficiency, and policy effectivenessProvide data analysis and reporting to senior management to support informed decision-makingMaintain an accurate audit log of activityProvide structured feedback to support the design and delivery of compliance training at all levelsAssisting the Complaints Partner and COLP with file review and diagnosis of relevant factsAssisting with Data Protection and other compliance queriesPerson Specification:Essential criteria:Good commercial knowledge of Claimant Personal Injury practiceKnowledge of operating within a firm monitored and regulated by the SRAExperience of running own personal injury caseload to a high standardExperience conducting case investigations and compliance reviewsUnderstanding of quality and performance metricsHighly motivated, proactive self-starter with excellent judgement and professional maturityAbility to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerationsStrong research and analytical abilityAbility to build trusted relationships with the key stakeholders within the business at all levelsExperience using Excel to interpret and analyse dataDesirable criteria:Knowledge of Proclaim case managementProfessional accreditation e.g. Solicitor, MBA, CILEX etcAuditing background e.g. LexcelSalary & Hours:Salary of up to £35,000, dependent on experienceOur standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm FridayBenefits:Hybrid Working - 3/2 hybrid working pattern after probation.23 Days Holiday - Rising to 26 days, plus bank/public holidays.Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.Recruitment Process:Interviews will be conducted by MS Teams and will include scenario-based questioning.Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.Please click APPLY to be redirected to our website to complete your application.Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this roleTPBN1_UKTJ