Design Assistant - Part time

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service.We're looking for a warm and personable Design Assistant to join our superb team within our stunning Showroom in Cheltenham on a permanent full-time basis working 20 hours over 3 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a eye for interiors, and bring energy and organisation to everything you do.What you'll be doingAs a Design Assistant, you'll support our Designers with both creative work and the day-to-day administration that brings each project together. You'll work closely with customers in store, delivering a warm, thoughtful experience while preparing design presentation packs and assisting Installation Project Managers from initial concept through to completion. From carrying out design reviews and processing orders to being the first point of contact for after-care enquiries, you'll help ensure every detail is considered. Along the way, you'll also support the wider team's development by sharing and building design knowledge across the store.Responsibilities include:Review and revise CAD-based designs and quotationsPut together design quotes and presentation packsManage and progress multiple design projects, working closely with the design and installation project management teamsUpdate and maintain accurate customer records using a number of software packagesContinually build your Neptune product and system knowledge and support the wider store team in their design and system development tooActively contribute to the growth and development of the storeA little about youIdeally, you'll be a design graduate or have relevant training and experience, with a genuine ambition to build a career in design. Confident using CAD and advanced Microsoft Office tools, you'll also feel at ease working with a range of IT systems. Highly organised and detail-focused, you'll communicate clearly and work collaboratively as part of a retail and design team, always with a passion for delivering an exceptional customer experience.What Benefits we can offer youCompetitive salaryGenerous holiday allowancePurchased additional annual leave schemeLife assuranceCompany sick payEnhanced maternity and paternity leaveCycle to work schemeGym membershipGenerous Neptune new item and outlet discountsPerkbox: Wellbeing Hub and Retail Discounts PortalYour birthday day offTwo paid volunteer days a yearDay off if you become a GrandparentA week off to celebrate a life eventRefer a friend schemeLong service holiday allowance increaseTraining WorkshopsAcross all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.Our StoryFounded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.TPBN1_UKTJ