Customer relationship manager

Just inCustomer relationship manager care homes up to £45k plus bonusCambridge40 hours per weekIn this role, youll be an ambassador for my clients beautiful GOOD rated elderly care home.Youll help families choose the home, and more residents benefit from their care.The role Customer Relationship Manager Youll work closely with the Home Manager to design and deliver tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. From hosting community events to creating engaging marketing materials, the Customer Relationship Manager is key to help families understand what makes this home the right choice.If you have a background in care home sales or are a deputy manager, nurse , senior carer or home manager who enjoys show rounds' and would relish a change in direction then this is the role for youUsing all your care knowledge to improve occupancy and improve peoples livesYour responsibilities: Support families in exploring care options with empathy, clarity, and warmthBuild strong relationships with prospective residentsDevelop and deliver local sales and marketing plans to drive enquiries and occupancyResponsible for marketing content, from creating printed brochures to social media postOrganise local events to raise the homes profileWork with the Home Manager to manage admissions smoothly and supportiveTrack and follow up enquiries using CRM tools, keeping communication clear and helpfulTPBN1_UKTJ