Sales Engineer

Sales EngineerOurclientis a leadingBritish Manufacturerwithin the Materials Handling sector.Currently recruiting foraSales EngineerSalary: £35,000-£45,000Job Type: PermanentLocation: Stourport (Office Based)Hours of work: 7.00am to 4:00pm (30 Minutes lunch) Monday to Thursday, 7.00am to 1.00pm on Fridays.Job OverviewA key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes. You will be providing new and existing customers with commercial and technical support.Responsibilities and DutiesProcessing customer enquiries, which will involve:Initial customer contact via telephone, email and face to faceManaging and understanding and interpreting customer requirementsProduction of quotations/tenders in a timely, clear, detailed and accurate manner.Follow up quotations in a timely manner to secure profitable ordersMaintain expert level of product knowledge and applications.Provide pre-sales technical expertise and product education to new and existing customersEnsuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant departmentEnsuring that customers are kept informed of order (contract) status and that any issues are resolved quicklyMaintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRMPursue new business opportunitiesOccasional site and customer visits as well as participation at Exhibitions.Supporting the Contracts, Engineering and Production departmentsBuilding relationships with customers and potential customers to understand their requirements.Limits of responsibility requiring recommendation to the site Director:Engage or terminate existing employees.Change hourly rates of pay or working hours.Sanction overtime working.TPBN1_UKTJ