Business Development Executive - MSP ITSM

BDM - IT Services

Location: Reading, Berkshire (Office-based)
Type: Permanent
Salary: £26,000 £32,000 basic
OTE: +£6,000 Year 1 - Uncapped
Start Date: ASAP

An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career.

The Role

As a Business Development Representative (BDR), youll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. Youll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion.

This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets.

Key Responsibilities

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• Generate new leads through proactive cold calling
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• Follow up on marketing campaigns, engaging and developing prospects
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• Qualify leads and pass opportunities to sales colleagues for conversion
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• Accurately document and track activity within the CRM system (Salesforce)
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• Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives
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• Identify opportunities for new campaigns to increase lead generation
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• Develop a strong understanding of products and services, communicating value clearly to prospects
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• Build and nurture long-term relationships with potential customers
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Skills & Experience

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• Proven experience as a Business Development Representative or similar role
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• Comfortable prospecting and cold calling into a global market
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• Strong communication, negotiation and business acumen
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• Self-motivated with a track record of meeting or exceeding sales targets
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• High energy, organised, and resilient mindset
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• Background in Service Management or IT Services is desirable
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• Fluent English (spoken and written)
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Benefits

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• 24 days holiday per year (plus bank holidays)
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• £6,000 OTE per year on top of basic salary
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• Clear career development opportunities within a growing global business
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• Supportive team environment where performance is recognised and rewarded
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This is a rewarding role where your contribution will make a real impact, offering strong earning potential and long-term career progression.

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