Apprentice Facilities Co-ordinator

Apprentice Facilities Co-ordinatorLocation: Melton (near Hull, HU14 3HJ)Salary: National Minimum Wage (age dependent) + 30 days holiday + pension + staff discount across Heron Foods & B&MIf you're looking to start your career in a busy office environment, learn new skills, and gain valuable experience with a growing national retailer, this could be the perfect opportunity for you.As an Apprentice Facilities Co-ordinator, you'll support our Facilities team to help keep our stores operating safely and efficiently. You'll learn how maintenance and repairs are managed across hundreds of stores, working closely with colleagues, contractors, and store teams to ensure issues are resolved quickly and effectively.This is an excellent opportunity to gain hands-on experience in facilities management while developing valuable administration, communication and organisational skills.This position offers:National Minimum Wage (age dependent)30 days holiday (including bank holidays)Pension schemeStaff discount across Heron Foods and B&MA nationally recognised apprenticeship qualificationFull training and support from an experienced Facilities teamExcellent opportunities for career developmentOffice-based role at our Store Support CentreAbout the RoleYou'll be part of our Facilities team, helping to support the maintenance and operation of over 340 stores across the UK.Working alongside experienced Facilities Managers and Co-ordinators, you'll learn how maintenance issues are managed from initial request through to completion, helping to keep our stores safe, compliant and operational.Your responsibilities will include:Logging maintenance requests from stores and prioritising jobsUsing our CAFM (Computer Aided Facilities Management) system to raise and update maintenance tasksAllocating jobs to approved contractors and monitoring progressLiaising with stores, contractors and colleagues to provide updates on repairsMaintaining accurate records and ensuring documentation is up to dateSupporting the Facilities team with administrative tasks and reportingMonitoring job completion and helping ensure service level agreements are achievedLearning about planned maintenance, reactive repairs and statutory compliance requirementsProviding general support to help stores remain operational and deliver great customer serviceWhat You'll NeedA positive attitude and willingness to learnStrong communication skillsGood organisational skills and attention to detailAbility to work well as part of a teamConfidence using computers and learning new systemsA proactive and flexible approach to workGood problem-solving skillsA desire to develop a career within Facilities, Property or Business SupportQualificationsGood standard of English and MathsBasic knowledge of Microsoft Outlook, Word and Excel (desirable but not essential)About Heron FoodsHeron Foods is part of the B&M Group and operates 340+ stores across the UK. We're a fast-growing, value-driven retailer offering a friendly, supportive working environment and genuine opportunities for development.Our apprenticeship programmes provide the opportunity to gain valuable workplace experience while earning and learning, helping you build a successful long-term career.If you're ready to take your first step into a professional career, we'd love to hear from you.TPBN1_UKTJ