Service Advisor

Join and become part of our Mobile Repair Network, delivering exceptional customer service and aftercare.The Role As a Service Advisor , you'll be the first point of contact for customers reporting vehicle warranty issues. You'll provide support, diagnose minor faults over the phone, arrange repair appointments, and manage warranty claims to ensure a smooth customer experience.Key Responsibilities Handle customer enquiries via phone and email.Diagnose minor vehicle faults and provide advice.Book mobile repair appointments.Manage warranty claims and liaise with third-party repair providers.Keep accurate customer records and update internal systems.Support customers through the repair process and resolve queries professionally.What We're Looking For Previous experience in a Service Advisor or automotive customer service role.Good knowledge of vehicle systems and basic diagnostics.Excellent communication and problem-solving skills.Strong organisational and IT skills.A customer-focused approach with a positive attitude.? Full-time opportunity? Supportive team environment? Career progression with a leading automotive companyApply today!?? 01536 903200?? 07751 709989TPBN1_UKTJ