Customer Service Advisor

Temporary Customer Service Advisor Alfreton, Derbyshire £12.71 per hour Monday to Friday | Shifts between 9:00am 6:00pm Monday 10th AugustWe are currently recruiting for a Temporary Customer Service Advisor to join a busy and growing customer service team based in Alfreton.This is a fantastic opportunity for someone with customer service or administration experience who enjoys speaking with people, resolving queries and providing an excellent level of support. The role will involve a combination of telephone-based customer service and administration, supporting customers with enquiries, orders and account queries.Key Responsibilities:Handling incoming customer enquiries via telephone and emailProcessing customer orders accurately and efficientlyInvestigating and resolving customer queries and complaintsUpdating and maintaining customer records on internal systemsLiaising with internal departments regarding orders and deliveriesSupporting the wider customer service team with administrative tasksEnsuring all customer interactions are handled professionally and efficientlyThe Ideal Candidate:Previous customer service or administration experienceExcellent communication skills with a confident telephone mannerStrong attention to detail and accurate data entry skillsGood IT skills including Microsoft OfficeAbility to work in a busy environment while managing multiple tasksExperience working towards targets or service levels would be beneficialIf you are customer-focused, organised and available immediately, we would love to hear from you.Apply today for more information or to be considered for this opportunity.TPBN1_UKTJ