Order Management Analyst - French Speaker

Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - French Speaker to join our team based in Frimley . You will join us on a full-time, permanent basisin return for a competitive salary.Function: Shared Service Centre - Customer FulfillmentPlease note this role is not eligible for relocation.Remote work is available once per week for eligible employeesSC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.About the Order Management Analyst - French Speaker roleAs part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey.About the functionThe Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers.What's in it for you?Flexible starting and finishing times + 4.5 day working week33 days annual leave including public holidays due to supporting European countriesProfit Share, Pension, Life cover & Health InsuranceShuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parkingNewly revamped Gym with free classes and NEW Spin Studio!Key responsibilities of our Order Management Analyst - French Speaker:To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers.To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives.To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations.To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers.Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events.Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies.What we're looking for in our Order Management Analyst - French Speaker:Experience you'll bring:Fluent in English and French, written and verbalShould be of graduate caliberSupply Chain Experience or understanding of end-to-end Supply Chain (desirable)Previous experience in customer services and order management experience (desirable)Intermediate level in Word, Excel and OutlookKnowledge of Lean methodology & tools an advantage (desirable)Behaviours you'll need:Ability to work under pressure and excellent attention to detailAbility to establish collaborative and trusting business relationships, through professional, proactive interactionsGood team player and must show flexibility/adaptabilityMindset to seek continuous improvementStrong communication and influencing SkillsInclusion & DiversityWe're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environmentIf you feel you have what it takes to become our Order Management Analyst - French Speaker , then please click ‘apply' now!#LI-DC1TPBN1_UKTJ